Oh What They Say...

As I mentioned before I work for a company with salespeople. I have found that there is not necessarily one type of sales personality that works better than another. We have the kiss ups, the smooth talkers and the ones who know no bounds.

Here is an example of something one sales person said:

• Sales manager: "Hi, is "" there?"
• The person on the other line : "No, unfortunately she no longer works here."
• Sales manager: "Really! I'm glad to hear that!" (He did not like this woman)

Another example:

• Sales manager: "How you been?"
• The person on the other line: "Good"
• Sales manager: "Great... well, I'm sure you've been missing my calls."

This particular sales person has been with our company for over a year and seems to be doing great. So... even if you say rude things on the phone while you are trying to sell a service it doesn't matter because people will still buy from you.